Terms and conditions

Enquiries

For further information, specification sheets or to arrange a Design Centre visit, please call 01925 284 494, or email hello@studiotedtodd.com

Deliveries

Hardwood Flooring: UK mainland deliveries (deliveries outside of UK mainland POA)
Orders over £500 (EX VAT)
FOC 2/3 day delivery service

Surcharges:
Next day £45
AM/PM £20
Before 12pm £30
Timed £30
Deliveries under £500 are £45 and subject to the above surcharges as necessary.

Accessory orders (Delivery to UK mainland only)
Over £150 next day FOC
Next day before 10:00am £30
Saturday £45
Deliveries under £150 are £15 and subject to the above surcharges as necessary.
All carriage charges exclude VAT.
All deliveries are covered by Ted Todd Terms and Conditions – a copy of which is available on request.
Timed delivery requests are subject to availability and cannot be guaranteed.
All goods must be checked and signed for upon delivery.
Any damaged goods must be signed for as damaged.
Damaged goods cannot be returned unless signed for as damaged on delivery.

International Delivery
Price on application Indicative sea freight shipping times:

Northern Europe 7 days
New York 8 days
Los Angeles 28 days
Africa 22 days
UAE 27 days
Singapore 33 days
Shanghai 33 days
Hong Kong 35 days
Sydney 40 days

Returns

Ted Todd will only accept returns of unopened packs and will be subject to a 25% restocking charge of amount returned. (Or a minimum of £100 per order) plus carriage charges. Returns must be clearly labelled with a Ted Todd return number. Returns without a return number will not be accepted. Woodworks and bespoke orders cannot be returned unless damaged.

Bespoke Orders

Bespoke orders will only be accepted when a Ted Todd order form has been completed in full and an order acknowledgment has been received. Ted Todd will not accept returns of bespoke orders. A 50% deposit is required on all bespoke orders prior to manufacture.

Price Disclaimer

Prices are accurate at the time of publication. Ted Todd reserve the right to review and amend prices accordingly without notice.

Specification Disclaimer

All specifications are accurate at the time of publication. Ted Todd reserve the right to supply products varying from the specification within this Price List due to circumstances beyond our control.

Image/Print Disclaimer

We make every effort to accurately reproduce the images in this brochure. However, due to variations in the printing process and the natural variations that occur in the wood itself, colour reproduction is for illustration purposes only. We will be more than happy to send samples out on request.

Copyright

No part of this price list can be reproduced or transmitted by any means without prior written permission from Ted Todd.

A full copy of Ted Todd Terms and Conditions are available on request.

All of our telephone calls are recorded for training purposes.

Please note:
Due to the natural variation in the colour and grain structure of wood, images should be used as a guide only.