How to buy

Talk to us

Our Studio team are all wood floor experts with extensive sector specific knowledge and experience. They are here to help you choose the best floor and cladding options for your project, budget and timescales. Talk to a member of our in-house team or book a free consultation with one of our specification consultants, who can visit you and put together personalised recommendations and proposals for your project that detail everything you need for the perfect installation. You will also find details of all our collections on studiotedtodd.com and don’t forget you can view large format samples of all our floors in our London and Cheshire Design Centres. You can call us on 01925 284 494 or email hello@studiotedtodd.com

Samples

We offer a free same day dispatch sample service. Order samples on our website or by calling 01925 284 494. Once you’ve narrowed down your selection, talk to one of the team if you need A4 and 1m2 panels for client presentations.

Ordering

The Studio Ted Todd team are available Monday – Friday, 8am – 5.30pm to take orders for floors, cladding, accessories, adhesives or care and maintenance systems.

Delivery

All Ted Todd flooring and cladding is stocked at our Cheshire headquarters, which means you can have floors on site the following day if you order before 2pm*. We also offer free standard delivery on orders over £500, to reach you in 2-3 days.

Woodworks by Ted Todd floors are handmade to order so will take a little longer, between 2-4 weeks from the date of your order.

International Delivery

All our floors are available to order for international delivery. We offer a doorto- door or UK-to-local port service by air or sea freight, with all documentation provided as required by local jurisdiction. You can find out about lead times and delivery costs by calling the Studio Ted Todd team on 01925 284 494 (or visit our Terms & Conditions).

Fitting & Installation

Get all the installation essentials you need for sub-floor preparation, from underlays including Universal Bond self-adhesive underlay to adhesives, lacquers, oils and care and maintenance systems, all specifically designed to be used with Ted Todd and Woodworks by Ted Todd floors. You’ll find fitting, installation and floor care guides on our website to ensure perfect installation every time.

Returns

If you find you’ve ordered too much for your project, you can return any unopened packs to us†. In the rare case that flooring arrives damaged, just call us on 01925 284 494 and we’ll replace it as soon as possible.

Guarantee

Our floors are constructed for demanding environments and our confidence in them is reflected in our minimum 20-year guarantee.**

*Subject to delivery charge and stock levels at the time of your order.

† subject to a 25% restocking charge of the amount returned, or a minimum of £100 per order, plus carriage. Please note Woodworks and bespoke orders cannot be returned unless damaged.

**To ensure your floors are protected with our 20 or 25 year guarantee, please refer to our terms & conditions.