Free samples

The best way to get an idea of the tone and the feel of a floor is by visiting our Design Centres, but the next best thing is looking at samples.

You can order up to 3 samples free of charge, which will be dispatched to you next day.

To request a quote or place an order, you can call us on 01925 283 000.

Our teams are supported with the latest technology to ensure your order meets its deadline.

Ted Todd floors are available to order from stock, subject to availability. This means they can be ready to be dispatched same day.

All Woodworks floors are made to order at our Cheshire workshops, and can be with you in 2-4 weeks.

For Antique orders please enquire in advance.

Our Specification team are available Monday to Friday 8am–5:30pm.

Deliveries

All floors are stocked at our Cheshire Headquarters, which means that we can deliver them to you the next day if you order before 2pm*. We also offer free standard delivery on orders over £500, which reach you in 2-3 days. Our Woodworks floors are handmade to order so will take a little longer, between 2-4 weeks from the date of your order. Our artisans craft them by hand in our Cheshire workshops, so are more than worth the wait.

International Delivery

All of our floors are available to order for international delivery. We offer a door-to-door or UK-to-local port service by air or sea freight, with all documentation provided as required by local jurisdiction. You can find out about lead times and delivery costs by calling our specification team on 01925 283 000.

Hardwood flooring:

UK mainland deliveries (deliveries out of UK mainland POA)

• Orders over £500 (EX VAT)
• FOC 2/3 day delivery service

Surcharges:

• Next day £45
• AM/PM £20
• Before 10:30am £30
• Timed £30

Deliveries under £500 are £45 and subject to the above surcharges as necessary.

Accessory orders (delivery to UK mainland only):

• Over £150 next day FOC
• Next day before 10:00am £30
• Saturday £45
• Deliveries under £150 are £15 and subject to the above surcharges as necessary.
• All carriage charges exclude VAT.
• All deliveries are covered by Ted Todd Terms and Conditions.
• All goods must be checked and signed for upon delivery. Any damaged good must be signed for as damaged. Damaged goods cannot be returned unless signed for as damaged on delivery.

Returns

If you find that you have ordered too much for your project, you can return any unopened packs to us. In the rare case that any flooring arrives damaged, just call us on 01925 283 000 to let us know and we’ll replace them as soon as possible.

Ted Todd will only accept returns of unopened packs and will be subject to a 25% restocking charge of amount returned (or a minimum of £100 per order) plus carriage charges.

International Orders

All Ted Todd and Woodworks floors are available to order for international delivery, price on application.

We offer a door-to-door service or UK-to-local port service by air or sea freight.

All documentation provided as required by local jurisdiction.

Indicative sea freight shipping times:

• New York – 8 days
• Northern Europe – 7 days
• Los Angles 28 days
• Singapore – 33 days
• Shanghai – 33 days
• UAE – 27 days
• Hong Kong – 35 days
• Africa – 22 days
• Syndney – 40 days